SOP - Collection of Parcel Packing Charges in IT 2.0

GDS Online Engagement Verification with Integrity - SOP

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Standard Operating Procedure (SOP)/Guidelines for dealing with discrepancies in demographic details and suspected cases of identity disguise during GDS Online Engagement

Standard Operating Procedure (SOP)/Guidelines for dealing with discrepancies in demog…

Flowchart- Opening of Accounts with Form-97 --- DOs & DON'TS (Form-97)

Standard Operating Procedure (SOP) for Accounting & Verification of POSB Accounting at Post Offices after implementation of APT 2.0.

Standard Operating Procedure (SOP) for Accounting & Verification of POSB Accountin…

SB Order 09/2026 : Standard Operating Procedure (SOP) for Accounting & Verification of POSB Accounting at Post Offices after implementation of APT 2.0.

SB Order 09/2026 - Standard Operating Procedure (SOP) for Accounting & Verificat…

Settlement of Deceased Claim Case (POSB)

Settlement of Deceased Claim Case (POSB)

SOP for Revival/ linking of new SB account in lieu of closed SB Account

Procedure for submission and processing of Children Education Allowance (CEA) claims in APT 2.0.

Procedure for submission and processing of Children Education Allowance (CEA) claims …

SOP – Payroll DA/DR Arrears Processing

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Implementation of provisional SOP on Booking and Handling of Prohibited items for Air Transmission - Parcel Directorate dtd 14/03/2026

Revised SOP for Contractual Customer Management, Ver1.1 dtd 03/02/2026

Revised SOP for Contractual Customer Management,  Ver1.1 dtd 03/02/2026

Introduction of new premium product 24 SPEED POST - Standard Operating Procedure (SOP)

Introduction of new premium product 24 SPEED POST - Standard Operating Procedure (SOP)…

Introduction of new premium product 48 SPEED POST - Standard Operating Procedure (SOP)

Introduction of new premium product 48 SPEED POST -- Standard Operating Procedure (SO…

New Franchisee Scheme 2.0 with SOP dated 11.12.2025

New Franchisee Scheme 2.0 with SOP dated 11.12.2025

Standard Operating Procedure to update the balance in POSB accounts – SB Order No.15/2025

STANDARD OPERATING PROCEDURE TO UPDATE THE BALANCE IN POSB ACCOUNTS IN WHICH BALANCE…

Submission of Daily Cash Book & Monthly Cash Account by DDOs

Submission of Daily Cash Book & Monthly Cash Account by DDOs Download PDF

GDS Attendance Registration Process

GDS Attendance Registration Process

Procedure for joining/ relieving of GDS on transfer under Rule-3 in the new APT 2.0 environment- Standard Operating Procedure (SOP).

Procedure for joining/ relieving of GDS on transfer under Rule-3 in the new APT 2.0 en…

Payroll Second Bank Account - SOP V1