This is regarding activation of DOP ATMs across the country.
I would like to extend a big congratulations to
the entire team of the Circles for extending support in making 887 ATMs
go live for the public. The leadership and coordinated efforts
demonstrated by the Circles has been pivotal in achieving this
milestone.
There
are 24 ATMs which are presently undergoing renovation and are expected
to go live in next few months. The status of the remaining ATMs will be
reviewed separately and decision so taken will be conveyed to the
concerned Circles shortly.
You may now setup a Circle level Monitoring Cell for monitoring
transactions in the ATMs, downtime and other day to day operational
issues at the ATM sites. Simultaneously, a concerted publicity and
awareness campaign may be initiated through Social media/ Print Media/
Post Offices, for ensuring visibility, customer outreach, and optimal
utilization of ATM services.
I am confident that with requisite
focus on monitoring, publicity, and operational efficiency, the ATM
infrastructure of Department of Posts will continue to contribute
meaningfully towards financial inclusion and customer convenience.
With regards,
Yours Sincerely,
Manisha
(MANISHA SINHA)
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