WORK FLOW IN A POST OFFICE
(After APT Rollout)
1. Login the URL https://app.indiapost.gov.in/employeeportal/home
2. Day Begin In Treasury
3. Counter allocation in Treasury
4. Shift begin in Booking Solution and cash flow
5. Cash Adjustment in finacle through HTM
6. Shift begin In PDMS
7. Work in Bag management, Sub Accounts and Treasury and Finacle
8. HTM and HISCOD,CSMDAY in Finacle, Shift end in PDMS,
9. Shift End in Booking Solution
10. Day End in Treasury and Report Generation
AT THE TIME OF DAY BEGIN
DAY
BEGIN AND SHIFT BEGIN
SPM--treasury—daybegin , SPM--booking solution—counter operation—allocate counter to operator
PA--booking solution—counter operation—begin your shift, PA— booking solution—counter operation—request cash – request cash from treasury – cash and value and submit, SPM—treasury – cash/cheque –cash request – check source – process –cash denomination and submit, PA-- booking solution—counter operation— request cash – acknowledge cash and authorize ( this should be done By all counter. Process is same for inventory and stamp only )
All counter work would be done in booking solution card.
SB COUNTER WORKS
After acknowledgement of cash in booking solution card the PA has to open finacle and do as follow
HTMàAddàCash/Cash transferàGoàEnter Debit Account ID (Teller cash Account IDà Copy from HTCPIAE)àEnter Cashà Click Addà Enter Account ID (Sol ID+ 0406)àClick Get contra button next to the Amount columnà Note the Tran ID and verify in Supervisor
AT THE TIME OF DAY END
SB COUNTER WORKS
HTMàAddàCash/Cash transferàGoàEnter Debit Account ID (Sol ID+ 0406) à Copy from HTCPIAE)àEnter Cashà Click Addà Enter Account ID ) (Teller cash Account ID) àClick Get contra button next to the Amount columnà Note the Tran ID and verify in Supervisor. The PA adjust the cash figure as follow
Booking Solution – Counter Operation – Miscellaneous Transactions Accounting –Wallet Adjustment (receipt and payments) in receipt side total sb receipt and in payment side total SB payment figure would be enter and verify the figure with finacle figure and do needful. After that PA—booking Solution – Counter Operation – Transfer Cash, SPM--Treasury – Cash/cheque – Cash Process and confirm
SPM – Tools – Fetch CBS data and submit
SHIFT END and DAY END
First shift end of PDMS then PA-- Booking Solutionà Counter OperationsàCommon submit Accounts àClick Generate AccountsàClick Check StatusàClick RefreshàClick Fetch Accountà Confirm Receipt and Payments difference should be zeroà Click download PDFàClick Submit Account. SPM -- Booking Solutionà Counter OperationsàCommon submits Accounts SupervisoràSelect Employee IDà Verify Accounts. PA: Booking Solutionà Counter Operationsà Click End your shiftàClick Shift End.
SPM: Booking Solutionà Counter Operationsà View Counter Status
SOME WORKFLOW IN Advanced Postal Technology [APT]
SPM- SUPERVISOR ,PA- POSTAL ASSISTANT ,TR-TREASURY, AC- ACCOUNTS ,BS-BOOKING SOLUTION, BM- BAG MANAGEMENT, CO – COUNTER OPERATION,BO – BAGGING OPERATION
|
Mail booking |
BS – quick book domestics BS – Mail Booking – Book Domestic Mail |
|
Insured article verification |
SPM—BS –CO – Insured article authorization |
|
eMO booking |
PA – BS – Money Remittance—domestic MO booking SPM – BS – CO – authorize MO – fetch records – authorize |
|
Stamp sales |
PA – BS – Retail Service -- stamp and stationary sales |
|
Duplicate receipt |
PA -- Barcode and Lable management – Mails – enter detail -- print |
|
Bag receipt and open |
BM – bagging operation – bag receive/open – fetch – scan |
|
Print e MO |
PDMS—eMO view/print – receive eMO—fetch-- print |
|
Invoice of Article and emo |
PDMS – Delivery option – Invoice Tag – select channel |
|
eMO approval |
SPM – PDMS –Delivery option – Supervisor operation –approve |
|
Cash to Postman |
SPM – TR –cash/ cheque – cash process – submit – confirm |
|
Missent Article/ window delivery/ Postman Return |
PA --PDMS—delivery option – To be invoice |
|
Postman window delivery Submit Account |
PA--PDMS—delivery option – Submit account – select postman or window delivery – select – fetch -- |
|
Cash from postman |
SPM – TR – cash/cheque – cash process – postman – process -- confirm |
|
Cash and Stamp to BO after initiated request by BPM |
PA/TR – TR – Cash/Cheque or Stamp transaction – process—enter –submit – confirm SPM – TR – Approval –Cash Approval – SPM – TR – stamp transaction status –acknoledgement—submit – confirm PA/TR – TR – cash / cheque –Cash bag – select and submit – confirm |
|
BO slip and BO Account Bag |
PA—AC – bo slip and bag – bo slip generation – entry and submit –preview bo slip –generate bo slip and print –Close bag and give bag ID – Submit and close bag |
|
Dispatch of bo bag |
PA – BM – bagging operation – bag dispatch – select and fetch – print dispatch list |
|
Cash remittance to BO Special remittance |
PA—TR—cash / chq—cash remittance-- |
|
Receiving BO bag |
PA – BM – BO –bag receive – schedule fetch scan bag – Add – receiceve |
|
Opening of BO bag |
PA – AC –BO slip and Bag – open bag bag |
|
Receipt cash from BO bag |
PA/TR –cash/chq – cash process -- SPM—TR—Approval –Cash approval |
|
BO account verification |
PA—SUB AC—account verification – verify BODA—select date and fetch – verify – confirm- verify BO one by one |
|
Fetching of article |
PA—BM—BO—fetch from counter/return from BO and other -- accept |
|
Change of article pincode |
PA-BM—tools – change pincode -- |
|
Insured article verification |
SPM – BM—supervisor –INS A verification- |
|
Closing of Bag |
PA—BM—BO—bag close at PO—to office—select and scan- close bag |
|
Dispatch of bag |
PA—BM—BO—bag dispatch – fetch acan and despatch |
|
Mark Pending Article |
SPM—BM—supervisor—change article status |
|
Cash Request from Cash office |
TR-TR—cash/chq—cash request—amount—select – submit SPM- TR—approval [after formalities at cash office] TR—TR—cash/chq—cash acknowledge-- confirm |
|
Cash remittance to cash office |
TR—TR—cash/chq—cash remittance—entry and submit SPM--TR—approval – Cash approval [src]—approve—confirm TR—TR—reports—Special Remittance – fetch and print |
|
Cheque request from SO to HO |
TR—TR—cash/chq—misc trans—transaction type payment—transactio mode cheque—payee name—remarks—account code—amount—insert—submit after receiving cheque SPM—TR—Approval—misc trans approval—enter remark—view info—approve and confirm PA—TR—cash/chque—cheque disposal—check and confirm |
|
Stamp indent/ remittance and receipt/issue |
TR—TR—stamps/stationary—request and confirm, SPM—TR—approval—stamp request approval—view approve TR—TR—stamps/stationary—process issue/receipt- view and submit SPM—TR—Approval-stamp issue/receipt approval view and approve |
|
Receive of AC bag from HO |
PA--BM—BO—Bag Receipt—select fetch and scan |
|
Opening of AC bag |
PA--AC—Bo slips and bag—open SO ac bag—view and confirm PA—TR—stamps/ stationary—acknowledgement—view and ack |
|
Bill Paid Same process for other receipt and payments |
PA—TR—Cash/chq –misc trans –transaction type payment—made as cash—remarks—accounts head—amount—insert—submit SPM—TR—approval—misc trans approval—check remark and view info—approve—confirm PA—TR—Reports—misc traxn –generate --print |
|
Bulk stamp sale |
PA—TR—Stamps /stationary—bulk sale – entry –submit SPM—TR—approvals—stamp bulk sale approval |
|
Generate TCB |
PA—TR—reports—TCB—print |
|
Generate ECB |
SPM—AC—ECB management—generate ECB—entry—Submit |
|
Generate Daily Account |
SPM—TR—Reports--DTR |
|
Closing of SO account Bag |
PA—AC—BO slips and BO bag—close AC bag to HO—Add List of Documents—close Bag—confirm—Submit and close bag |
|
Dispatch of AC bag |
PA—BM—BO—Bag Dispatch- |
|
Treasurer Day End |
SPM—Tools—Day end—day ends |
MOSTLY USED FINACLE WORKFLOW
CIF(Customer Information File)
CREATION – invokeCCRC> Function – Add > Go > Title > First Name > Middle Name
> Last name( here give the full name) > father/husband name >Date of birth>Gender>Tax status >PAN no >Income>Income type>Occupation type >Document Details>document type>Doc code>enter ID > if more documents submitted click on expands > preferred tag yes/no (one documents has to select yes) > fill address detail > fill Phone email detail >tds table code >primary relationship manager ID enter CIFRM > short name > Submit and note down CIF No. verify it by Super invokingCCRC
MODIFICATION – invoke CMRC> Function – Modify >make necessary modification > Submit >Verify it by Super invokingCMRC
MERGER– invoke HCCA> Function- Modify >A/c no whose cif has to change>Go >Old CIF id
> New CIF id>Reason Code> Submit > verify it by HCCA
[ CICDcan be used to know CIF id of an accounts andCCIFINQ is used to know CIF by entering ADHAR NO or MOBILE NO]
ACCOUNT OPENING
SB- invokeCASBAO> Function- O-open >give CIF id>scheme code >GO>mode of operation >NO s of documents > Doc-code > Doc date > fill related party and nomination details if any > Submit > OK > Note A/C NO.( Verify it by Super invokingCASBAV)
RD- invoke CRDOAAC> Function- O-open >give CIF id>scheme code RDIPN >GO
>mode of operation >Monthly Installment > transaction type > debit A/C no if transaction type is transfer>documents details> nomination details if any > submit > flow id > submit > Note RD A/C NO and Transaction ID (if it is opened by agents then give agent id near monthly installment box) (verify it by Super Invoking CRDOAACV)
SSA & PPF- invoke CPPFAO> Function- O-open >give CIF id>scheme code >GO >mode of operation>NO s of documents > Doc-code > Doc date > submit > verify by CPPFAV.
TD,MIS,KVP,NSC,SCSS – invoke CMISAOP> Function- O –Open > Product Group > Scheme Code >Go > mode of operation > Deposit amount >agent id if any > nomination detail if any > transaction type > document detail > interest credit account > renewal option >
submit > flow > submit > Note down A/C NO and Transaction ID > verify It by Super invoking CMISAOPV.
RD LOAN A/C- invokeCAOLARD> Function –Open>CIF ID >Scheme Code – LARD >Go >Name>Loan Amount>installment frequency>amount>Submit >OK note loan A/C id >verify with CAOVLARD
MODIFICATION OF AC SB –CASBAM, RD – CRDACM, SSA/PPF – CPPFAM, TD/MIS/SCSS/KVP/NSC - CMISAM
DAILY TRANSACTIONS
SB DEPOSIT / WITHDRAWAL - invokeCTM>Function – Add > Function Type – deposit or Withdrawal >Go >AC No credit >Amount >Submit
RD DEPOSIT - invokeCRDP>Function – Add >Transaction type > Go >AC No >Amount >Submit
RD LOAN PAYMENT - invokeLARDD>Function – Disbursement >loan A/C id
>Amount > mode of disbursement > credit account id if required >Submit > ok
RD LOAN REPAYMENTS – Partly – invoke HLAUPAY final- invoke HPAYOFF
SSA/PPF DEPOSIT – invokeCPDTM>Function – Add >Transaction type >Type – Normal contribution > Go >AC No credit >Amount >Submit
SSA/PPF withdraw – invoke CPWTM>Function – Add >Transaction type >Type – Normal
Withdrawals > Go >AC No debit >Amount >Submit
TD/MIS/SCSS INTEREST PAYMENT- Invoke HTM>Function – Add > transaction type- C/NP Cash Normal payments > Go > Next screen comes > Debit A/C id Sundry A/C no > enter amont > Ref No – A/C No> restore value additional part transaction > Go > next screen comes > delete both start amount and end amount >Ref No- A/C NO > Go> click check box> Accept > back to previous screen > Post /Submit
APPROVAL OF HIGH VALUE WITHDRAWAL- Invoke EXCW> Function –
Modify >enter the account number > Click on search mirror in Request ID and select > GO > Approve or Reject > Submit
[ SUNDRY A/C => MIS - SOLID+0337, SCSS - SOLID+0338, TD - SOLID+0335, 1YR TD -
SOLID+0129, 2 YR TD – SOLID+0130, 3 YR TD – SOLID +0131, 5 YR TD –SOLID +0132 ]
[all above transaction id has to be verified on the same command]
CLOSING OF ACCOUNTS
SB/SSA/PPF – invoke HCAAC> Function –Close > A/C ID > Go > Transaction Type - Cash or Transfer > Give repayment A/C > Submit verify by invokingHCAAC
RD – invoke CRDCAAC> Function – Trail Close/Close > A/C ID > Go> Click on check box Close > Close Reason > Select Cash or Transfer > Give repayment A/C > Submit
Verify it by CRDCAAC
RD LOAN AC– invoke CAACLA> Function – Close > A/C ID > Go > Click on check box Close > Close Reason > accept > Submit verify it by CAACLA
TD,MIS,SCSS- – invoke HCAACTD> Function – Trail Close/Close > A/C ID > Go >
Click on Close detail Tab> Close Mode > Click on Closer Exception Tap > Close Reason > Submit > Note down Id verify it by invoking HCAACVTD
[for KVP and NSC invoke CSCCAAC for single AC and CNSBCVfor Bulk AC closer verify by the same command]
AGENT RELATED
CREATION – InvokeHDSAMM> Function – Add > DSA ID > click on Go > DSA turnover Frequency –Daily> Next turnover Date – 31/12/2099> commission Credit AC > Tax Code – TDSAG> expand arrow to expand the page > agent type> license expiry date >
Set ID – SOL ID > Scheme Code > payment frequency – Daily { for more scheme click on
Add } >click on Commission Parameter Tab > Fixed commission start date – Give Next date > submit >OK
Verify with the same command
MODIFY OR RENEWAL– Invoke HDSAMM > Function – Modify > DSA ID >
click on Go > Click on General Tab > For renewal modify the license expiry date> click on Commission Parameter Tab > Fixed commission start date – Give Next date > submit >OK
(Verify with same command)
AGENT INQUIRY - Invoke HDSAIP> Function – Display > SOL ID > click on Go
LIST POSTING - Invoke HAGTXP> Function – Modify > AGENT ID> Give
Reference No > click on Go > tally the figure > POST (Verify with same command)
MANUAL FEE/CHARGE COLLECTION
FEE COLLECTION BY CASH – (by PA) Invoke HGCHRG> Go > Function Add >
Event ID (type or select) > Transaction Type C/CR > Go > Enter CIF ID of customer > Submit
(by SUPER) - Invoke HGCHRG> Go > Function V- Verify > Event ID (type or select) > Transaction Type C/CR > User ID > Go > Select from List > Submit
FEE COLLECTION BY TRANSFER – (by PA) Invoke HGCHRG> Go > Function Add >
Event ID (type or select) > Transaction Type T/BI > debit account ID > Go > Submit (by SUPER) - Invoke HGCHRG> Go > Function V- Verify > Event ID (type or select) > Transaction Type T/BI > debit account ID > Go > Select from List > Submit
We can reversal the transaction from the same menu HGCHRG, Receipt can be creat by the menu HADVC and print at HPR
FEE/CHARGE COLLECTION FOR DIFFERENT SERVICE
Issue of duplicate passbook 50.00
Issue of statement 20.00
Issue of lost pas book 10.00
Cancellation and change of nomination 50.00
Transfer of account 100.00
Pledging of account 100.00
Issue of cheque book per leaf 2.00
Dishonor of cheque 100.00
An additional of 18% GST is to be collected with the base fee
SOME OTHER WORK FLOW
ATAL PENSION YOJANA– InvokeCAPY> Function – Add > Go > AC ID > enter required field > submit Verify With same command
ATM CARD ISSUE– Invoke CCMM > Go > enter required field > submit Verify with same command
ADD INVENTORY AT SO– Invoke HIMC> Function – Add > Go > From Location
Class – ZZ >From Location code – EXT > To location class– DL > To location code – DL >
Accept >Select Inventory Class / Type from searcher > Inventory Alpha > Start No > End No > Validate > if another inventory is to be add then Click on Add > submit (Verify With same command)
ADD INVENTORY TO Employee– InvokeHIMC> Function – Add > Go > From
Location Class – DL >From Location code – DL > To location class– EM> To location code –
Employee ID > Accept > Select Inventory Class / Type from searcher > Inventory Alpha >
Start No > End No > Validate > if another inventory is to be add then Click on Add > submit (Verify With same command)
ISSUE CHQUE BOOK – invoke HICHB> GO > A/c ID > Acknowledgment obtain – Yes > Cheque Type – CHQ > GO > Select The cq book Serial No > Submit ( Verify with same commands)
PMJJBY or PMSBY - invoke CPMY> Function – Add > AC ID > Go > enter required field > submit (Verify With same command)
Findout New AC No. – Invoke CNAC> Go > Enter SOL ID + Scheme + Old AC No.
or Certificate No > Submit
END OF DAY COMMANDS
HTCPIAE – This commands in used to know the teller cash balance . Invoke the commands >Go> Select the employee ID> The balance in hand should be zero ( which is automatically zero while done through POS)
HCASHPND– Check before EOD that there is no difference in cash in hand and
cash in teller ID
HFTI– invoke the commands >Go>Transaction Status select as E-enter and P-posted > Submit if there found any transaction then modify or verify as required.
HAFI– This command is used to know about unverified accounts. Invoke the commands > Go > in Ref No Give . (Dot) or two spaces > Entered on – Give Current dates >Authorised –select not Authorised> Go
HIMI – Invoke the commands > Go > Transaction date – current date > Submit
HFINRPT – Use this command for Reports Generation
HPR– Use this command for report printing
HISCOD – this commands is used to do EOD . Invoke the command > SOL ID is auto populated Give 0(zero) in Hours & 1(one) in Minutes Fields > Go batch job will be invoked with an ID
HSSI – this is used to know the status of day end.
CSMDAY- To be used after the HISCOD command
IPPB CBS FINACLE COMMANDS
CKYCACOP – Account open new customer
CACOP - Account open existing customer
CTM – Cash deposit, cash withdrawal, cash transfer, IMPS, NEFT, RTGS etc
CNFTM – accounts maintenance, customer maintenance inquire, closer maintenance
CSRM – Service Request Maintenance
CDRM – Doorstep Banking Request Maintenance, CAEPS – AEPS transaction
HCASHDEP – Cash deposit 3rd party
HCASHWD – Cash withdrawal 3rd party
HXFER – Transfer between accounts 3rd party
HSIM – Standing Instruction Maintenance, HACLI – Account Ledger Inquiry
HCRT – Create and update reversal transaction
HGCHRG – General charge and fee collection
HFTI – Financial transaction inquiry
HTCPIAE – teller cash inquiry
HFTR – Financial Transaction Report ,HPR – Print Queue
 ){kind=link}
0 Comments