Dak Karmayogi IT 2.0 - End User Training - Q & A

DAK KARMAYOGI IT 2.0 FINAL TEST Q & A

1. Who can use the Internal Mobile App?
Answer: BPM/ABPM / DAK SEWAK


2. Whether Delivery instructions can be updated at the time of booking of mails?
Answer: True


3. What is the new feature available in Booking Solution?
Answer: Auto generation of Barcode and address label print


4. The multiple payment channels available under Booking Solution?
Answer: Cash & QR


5. Which is the App that will replace Darpan and PMA Apps ?
Answer: IMA


6. eMo can be directly booked to Branch Office at the time of booking?
Answer: True


7. Which feature is NOT available in the IMA app?
Answer: HR Module


8. What is the time limit for rollout process?
Answer: 10 days


9. How many languages are made available in Dak Sewa App?
Answer: 23


10. From the options, which is not a new App in IT 2.0 ?
Answer: Digi post


11. The new service under Booking Solution available for unregistered item is ?

Answer: Unregistered Track service


12. Which chatbot assists users during booking in Dak Sewa app ?
Answer: Megha


13. What does ESS stand for?
Answer: Employee Self service


14. Through which platforms can customers raise complaints?
Answer: All


15. Under IT 2.0, in which module the changes are happening?
Answer: SAP


16. Who can authorize post office to work on holidays?
Answer: Divisional Head


17. What is the time period of complete rollout plan of IT 2.0 ?
Answer: May-Aug


18. Which the pilot circle and division for IT 2.0
Answer: Karnataka - Mysore


19. What is the new feature available in Booking Solutions( IT 2.0) ?
Answer: Auto generations of Barcode and Address Label Print


20. Who is blocked from login during leave?
Answer: Mapped employee 

 

Website Link : https://dakkarmayogi.gov.in/doptrg/