New Franchisee Scheme 2.0 with SOP dated 11.12.2025

New Franchisee Scheme 2.0 with SOP dated 11.12.2025

Standard Operating Procedure to update the balance in POSB accounts – SB Order No.15/2025

STANDARD OPERATING PROCEDURE TO UPDATE THE BALANCE IN POSB ACCOUNTS IN WHICH BALANCE…

Submission of Daily Cash Book & Monthly Cash Account by DDOs

Submission of Daily Cash Book & Monthly Cash Account by DDOs Download PDF

GDS Attendance Registration Process

GDS Attendance Registration Process

Procedure for joining/ relieving of GDS on transfer under Rule-3 in the new APT 2.0 environment- Standard Operating Procedure (SOP).

Procedure for joining/ relieving of GDS on transfer under Rule-3 in the new APT 2.0 en…

Payroll Second Bank Account - SOP V1

SOP – Payroll DA/DR Arrears Processing v2

SOP – Payroll DA/DR Arrears Processing v2

Submission of Daily Cash Book & Monthly Cash Account by DDOs - Directorate instructions dtd 30.09.2025

Submission of Daily Cash Book & Monthly Cash Account by DDOs - Directorate instru…

Standard Operating Procedure (SOP) : Printer Setup for MPCM

Standard Operating Procedure (SOP) :  Printer Setup for MPCM

SOP for SBI POS Machine Operation - Flow chart of Process of Acceptance

SOP for SBI POS Machine Operation - Flow chart of Process of Acceptance

Issuance of Set of Instructions for Postal Life Insurance Operations and Accounting Process

Issuance of Set of Instructions for Postal Life Insurance Operations and Accounting Pr…

Rollout SOP drive folder is updated with latest few more SOPs.

Dear  all,

SOP for RMS and Delivery Offices Operations during "No Working Days"- reg

SOP for RMS and Delivery Offices Operations during "No Working Days"- reg

APT 2.0 : Operational Guide for Branch Post Offices in Tamil / Telegu / Malayalam

APT 2.0 : Operational Guide for Branch Post Offices in Tamil / Telegu / Malayalam

Operational Guide IT 2.0 : CBS and IPPB Accounting procedure in IT 2.0 at Post Offices

Operational Guide IT 2.0 : CBS and IPPB Accounting procedure in IT 2.0 at Post Offices

PROCEDURE FOR INDIA POST DELIVERY STAFF TO DELIVER THE TOOL KIT BOXES BY USING PM VISHWAKARMA MOBILE APP

PROCEDURE FOR INDIA POST DELIVERY STAFF TO DELIVER THE TOOL KIT BOXES BY USING PM VIS…

Postal Life Insurance Operations and Accounting Process transition to IT2.0 in India Post

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SOP for Payment of Compensation in Case of International Mail - Directorate Order dtd 04/03/2025

Revised compensation procedure for International articles - Directorate Order dtd 04/…

Standard Operating Procedure of CRM Portal 1.5 under IT2.0

SOP for handling and hosting of data in respect of manually settled non-migrated PLI/RPLI policies - DOP Directorate eF.No. 29-29/2015-LI(Pt) dated 12/02/2025

Standard Operating Procedure for handling and hosting of data in respect of manuall…