Screen flow of steps for enabling end users to perform Cash withdrawal transactions at DoP Counter

Screen flow of steps for enabling end users to perform Cash withdrawal transactions.

1.       Using LOADCASH menu in IPPB Finacle to facilitate Cash withdrawal transactions

●        Every morning, end users shall log into IPPB Finacle and invoke the menu LOADCASH.

●        CSB will automatically fetch the details of the end user like ID, name, Facility ID, IPPB SOL ID, Teller Office ID etc.

●        End users shall cross check if the details are correct or not and notify IPPB branch officials in case of any mismatch.

●        If the details are appearing correctly, the field “Amount” shall be filled up.

Sample Screen when LOADCASH menu is invoked.

●        The filed “Amount” will accept a value only in multiple of thousand.

●        This field will accept values in the range of 1,000/- to 5,00,000/-. Amount more than 5 lakh or less than one thousand won’t be accepted.

●        End user can enter a value as per expected customer demand for cash withdrawal.

Sample error screens

1.        Amount Less than Rs. 1000

2.        Amount Not in multiple of thousand

3.        Amount more than 5 Lakh

 

●        If the amount value entered is within permitted range and in multiple of thousand, a success message will be displayed after clicking on the Submit button.

1.        Sample screen of attempting to use LOADCASH menu with a suitable value in “Amount” field

2.        Sample screen of successful transaction after LOADCASH menu is submitted properly

●        It is to be noted that the menu can be invoked again if the end user has exhausted the teller balance due to cash withdrawals by customers.

●        However, such menu invocation shall be permitted only if the available balance in Teller account is less than 2 lakh (Dr). For e.g. if the teller account balance is 2.02 lakh in Dr, menu cannot be submitted.

●        Teller a/c balance shall also be reflected when the menu is invoked. If still, an end user tries to submit the menu with some value in Amount field, an error will be displayed.

Sample error screen:

●        End users can invoke the LOADCASH menu up to 5 times on a given day to meet the demand for cash withdrawals by customers.

2.       Cash tally at the closure of business[1] 

●        At any point of time, Cash Management Report (CMR) for the end user available in IPPB Finacle will reflect true picture of all cash withdrawal or cash deposit transactions done by IPPB customers.

●        As per extant instructions[2] , at closure of business, adjustment entries would be passed using IPPB data fetch option and net cash would be deposited with treasurer [3] 

●        All balances in Teller account and cash in hand account in IPPB CBS will be settled through automated batch jobs.

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This phrase may need suitable change basis terminology used in DoP

More detailing may be needed to exactly specify steps using which end users trigger IPPB data fetch

Suitable modification may be required as per DoP Terminology