Dak Karmayogi IT 2.0 - End User Training - Q & A

DAK KARMAYOGI IT 2.0 FINAL TEST Q & A
1. Who can use the Internal Mobile App

A. BPM/ABPM DAK SEWAK

2. Whether Delivery instructions can be updated at the time of booking of mails

A. T

3. What is the new feature available in Booking Solution

A. Auto generation of Barcode and address label print

4. The multiple payment channels available under Booking Solution

A. cash & QR

5. Which is the App that will replace Darpan and PMA Apps

A. IMA

6. eMo can be directly booked to Branch Office at the time of booking

A. T

7. Which feature is NOT available in the IMA app

A. HR MODULE

8. What is the time limit for rollout process

A. 13

9. How many languages are made available in Dak Sewa App

A. 23

10. From the options, which is not a new App in IT 2.0

A. Digi post

11. The new service under Booking Solution available for unregistered item is

A. Unregistered Track service

12. Which chatbot assists users during booking in Dak Sewa app

A. Megha

13. What does ESS stand for

A. Employee Self service

14. Through which platforms can customers raise complaints

A. All

15. Under IT 2.0, in which module the changes are happening

A. SAP

16. Who can authorize post office to work on holidays

A. Divisional Head

17. What is the time period of complete rollout plan of IT 2.0

A. May-Aug

18. Which the pilot circle and division for IT 2.0

A.Karnataka mysore

19. What is the new feature included in IT 2.0

A. OTP authentication for international booking

20. Who is blocked from login during leave

A. Mapped employee