Observations on IT 2.0 – Pros & Cons

 

Pros of IT 2.0:


1. Quick Updates : It’s fully digital, so updates happen instantly.

2. Single App for Multiple logins : One app supports multiple logins, so no need for separate software.

3. Built by Our Team : Our department created it, so it suits our needs.

4. Instant SMS Alerts : Customers receive booking and delivery notifications via SMS right away.

5. Digital Payments : Accepts online payments, making transactions easier.

6. No Daily Sync Needed : Saves time by not requiring daily data updates.

7. No T-Code Issues : SAP is being phased out, eliminating T-Code problems. 

8. Attractive Design : The colorful, card-style interface is appealing and user-friendly. 

9. Simple Cash Handling : Cash processes are easy to manage.

10. Stamp Balance Included : Automatically added to daily accounts, reducing manual work.

11. Thermal Printers : Will simplify printing once supplied.

12. Web-Based, No Updates Needed : Runs online, so no need to install patches.

13. Works on Any Browser : Compatible with any Chrome-based browser.

14. Works on Private Networks : Can be used on private networks (except for Finacle and McCamish).

15. Easier Postman Returns : Only undelivered items need confirmation, not full returns.

16. Tracking for All Articles : Even ordinary items can be tracked.

17. Audio Alerts : Helps counter staff with booking notifications.

18. Supports Digital Payments : Accepts online payments (except for Finacle/McCamish).

19. Easy User ID Transfer : Switching user IDs is simpler than in SAP.


Cons of IT 2.0

1. Needs Strong Internet : It’s web-based, so a weak network stops all work, including article booking.

2. High Acknowledgement Fee : The ₹10 fee (as of now) feels too expensive.

3. No Finacle/McCamish Integration : These systems aren’t connected, creating extra work.

4. Manual Entries : Without integration, we must manually enter transactions, which can cause errors.

5. No Supervisor Checks for C-Class Staff : Cash and eMO bookings lack verification, leading to potential mistakes.

6. Old Equipment Struggles : Outdated computers, printers, and weak power backups can’t fully support IT 2.0.

7. Software Bugs : The software is only 80% complete, with bugs that need fixing, so we must work carefully.


Note:

- Correct any cash balance or stamp balance errors in your office immediately.

- Check your leave balance regularly.

- Update your Dak Karmayogi portal, as it’s required for training.

- Report any hardware issues (computers, printers, UPS) and ensure they work properly.

- Share these instructions with your branch offices.