Directorate proposed to send proposals from Circles in connection with poor manning of services in BOs and non-achieving targets
भारतीय डाक विभाग
DEPARTMENT OF POSTS, INDIA.
कार्यालय: चीफपोस्टमास्टरजनरल, बिहार सर्किल, पटना- 800001.
O/o the Cheif Postmaster General, Bihar Circle, Patna - 800 001.
To,
1. The PMG, North Region, Muzaffarpur,
2. The PMG, East Region, Bhagalpur,
3. All the SSPOS/SPOS under Central Region,
No. Estt./GDS/Officiating/2022/Dlgs Dated: 1.12.2023.
Sub: Regarding provision of substitute arrangement as per prescribed rules.
Kind
reference is invited towards Directorate letter no. 17-31/2016-GDS
dated 11.02.2022 & 21.03.2022 on the above subject matter.
In
the VC with Secretary (Post) on 05/12/2023, working of Post offices has
been reviewed as well as opening of POS, operationalization of IPPB in
all the BOS, rolling out of DARPAN 2.0 and other technical &
delivery issues and proper manning of Post offices for effective &
efficient delivery of services were discussed.
This
has become as a very important subject especially for Banking to all
for financial inclusion and the same is being reviewed continuously from
highest quarter. During the said VC, the issue of manpower was flagged
by Circles and Directorate has instructed for manning the Post offices
(BOS) as per rule without further delay. It was observed that
non-manning is coming in the way of financial inclusion and the same
needs to be addressed immediately. Similarly rolling out of DARPAN,
IPPB, Mobile App, CSC etc are being affected very badly. In recent
account opening drive also, this was clearly visible and contribution of
BOS came down drastically. RPLI mobilization is also badly and very
adversely being affected. This issue is raised in all interactions with
union at all levels and given as the main reason for non-achievement of
target etc. Proper manning of Post offices (BOS) has been further
reiterated in Directorate letter no. 30- 37/2023-D dated 12.12.2023 as
well.
In
this context, it is instructed to send proposal to the competent
authorities immediately as per rules/instructions on the cited subject
through proper channel for consideration and approval. If need be
clarification may be sought henceforth and if required get the approval
from this office as per rules & instructions on the instant subject.
This issued with the approval of the CPMG, Bihar Circle.
Assista Director (Estt)
O/o the Chief Postmaster General,
Bihar Circle, Patna-800 001.
Copy to :-
1. All the SSPOS/SPOS under North/East Region for necessary action.
Assistanrector (Est)
15/12/2023.
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